Effective Date: 10th, Dec. 2025
Welcome to www.adrois.com (the "Site"), operated by Adrois Inc. ("we," "our," or "us"). By accessing or using the Site or any of our services, you agree to be bound by these Terms of Service ("Terms").
All content on the Site—including text, images, graphics, documents, designs, and downloadable materials—is the exclusive property of Adrois Inc. No content may be copied, reproduced, or distributed without our written permission.
You must be at least 16 years old to use our Site or services. By using the Site, you confirm that you meet this requirement.
When creating an account, you agree to:
We may suspend or terminate accounts used unlawfully, fraudulently, or in violation of these Terms.
Adrois Inc. provides settlement support services including:
All services must be paid for at the time of booking. Service descriptions are provided on an as-is basis.
5.1 No Guarantee of Apartment Availability or Approval
Adrois Inc. is not responsible for:
Final decisions rest solely with landlords or property managers.
5.2 Apartment Listing Information
All housing information is based on available listings at the time of search. We do not control:
5.3 No Liability for Landlord Fraud
Adrois Inc. is not responsible for scams, fraud, or misrepresentation by any landlord,
property owner, agent, or third-party housing provider.
Clients must verify legitimacy before sending payments.
5.4 Verification of Apartment Listings
Apartment information provided by Adrois Inc. is based on available listings at the time of search.
We do not control changes in pricing, availability, or terms set by landlords or property managers.
5.5 House Finding Duration Policy
The maximum duration allocated for securing a suitable apartment for a client is up to two months
from the commencement of the search process, subject to availability and market conditions.
5.6 Change of Location Policy
Adrois reserves the right to apply additional charges if a client requests a change of location
more than two weeks after the house-search process has commenced.
5.7 Decision Making Policy
Adrois does not make decisions on behalf of clients; all decisions remain the responsibility
of the client, while we provide guidance and support throughout the process.
5.8 Child Safety Policy
Clients are responsible for ensuring that an appropriate child safety car seat is provided
and properly installed for any children accompanying them.
5.9 Late Arrival Policy
Clients arriving late at night (from 10:00 p.m. onward) will be required to remain at the airport
until 9:00 a.m., or until the landlord is available to provide access to the apartment.
5.10 Client Cooperation Requirements
Adrois Inc. is not responsible for delays or incomplete services resulting from the client's failure
to provide accurate information, required documents, timely communication, or availability.
5.11 Lease Agreement Disclaimer
Adrois Inc. does not:
Clients are solely responsible for understanding and agreeing to their lease.
5.12 No Guarantee for Government, Banking, or Institutional Outcomes
We do not guarantee:
All decisions are made by the respective authority.
5.13 Immigration & Customs Disclaimer
Adrois Inc. is not liable for:
5.14 Delays Beyond Our Control
We are not responsible for delays caused by:
5.15 Client Cooperation Requirement
Adrois Inc. is not responsible for failures or delays resulting from:
5.17 Scope of Service
Adrois Inc. does NOT provide:
All services are support-only.
5.18 Luggage Disclaimer
We are not responsible for:
These issues fall under airline or transport provider responsibility.
5.19 Neighborhood & Location Disclaimer
Adrois Inc. does not guarantee:
Clients make the final decision.
5.20 Travel Information Disclaimer
Clients must provide accurate travel details. We are not responsible for issues caused by:
5.21 Airport Pickup Time Window
Our Airport Pickup service provides a standard waiting period of up to 90 minutes from the time the
client's flight lands. This grace period allows sufficient time for immigration processing, baggage
collection, and other arrival procedures.
Additional waiting time may incur extra charges.
5.22 No Unlimited Search Obligation
Housing search assistance is limited to the scope of the purchased service package.
We are not obligated to search indefinitely if options are unavailable.
5.23 Client Behavior & Safety
Adrois Inc. may refuse or discontinue service without refund if a client:
Adrois Inc. is not liable for failure to perform services due to events beyond our control including:
You authorize us to charge your payment method for the full amount. We may cancel or reverse payments that violate these Terms or applicable laws.
You may cancel at least 48 hours before the scheduled service time to receive a 50% refund.
8.1 No-Refund Situations
NO refunds will be issued for:
A service is considered completed once Adrois Inc. has made reasonable attempts to deliver it, even if the client is unavailable, unreachable, or uncooperative.
Each service package includes support only for the timeframe stated in the service description. We are not obligated to provide ongoing or unlimited support.
Official communication is deemed delivered when sent via:
Failure to check messages does not constitute non-delivery.
Clients agree not to initiate chargebacks or payment disputes for services delivered or attempted. All disputes must be handled directly through Adrois Inc.
Clients are fully responsible for ensuring all submitted information is accurate. Adrois Inc. is not liable for delays caused by incorrect or incomplete information.
We are not responsible for lost documents, technical outages, data corruption, or transmission failures.
To the fullest extent permitted by law, Adrois Inc. and its affiliates shall not be liable for any:
You agree to indemnify and hold harmless Adrois Inc. from any claims, damages, losses, or legal fees arising from your use of the Site or services.
These Terms are governed by the laws of the Province of Ontario, Canada.
If a dispute cannot be resolved informally, both parties agree to attempt non-binding mediation. Either party may still:
If any section is found invalid, the remaining Terms remain fully enforceable.
We may modify these Terms at any time. Updates will be posted on the Site or sent via email. Continued use of the Site constitutes acceptance of the updated Terms.